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Shipping

Shipping

We are able to ship to the USA only.  We ship USPS First Class on our products, and ship within two business days of payment received.  Generally USPS shipments arrive quickly, and will arrive to the location the Post Office delivers your mail to within a week of order placement.

We ship our products using high quality semi ridgid bubble mailers that protect your parts in transit.  The return sender is listed as "REC" to protect your privacy. 

We are working to resolve some issues with the shipping costs.  Your total price for shipping will be less than $5.  If you receive a higher shipping cost during the checkout process, contact us and we can send you a custom invoice.

 

Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

 

Returns address

 

Raven Eye Custom

PO Box 150083

Lakewood, Colorado 80215